I've spent almost all of my adult life (from age 23 onward) seeking, developing, and promoting cooperative culture. Progress has not been all parades and laminar flow, but it's a labor of love and I'm committed to it in my bones. (It's a relative no-brainer to object to the excesses and inequalities that are the hallmark of competitive culture.)
As a student of cooperative culture, one of the most painful things to observe is how poorly groups have done in developing healthy models of leadership and the appropriate use of power. It is, however, not enough to have a critical analysis of what one doesn't like about power and leadership in the mainstream; we have to articulate and model a constructive alternative.
Apropos of this challenge, I recently participated in an open conversation on the subject of leadership in community settings, and I want to devote this blog and the next to sharing highlights of what bubbled to the surface in that foment.
In this opening essay I want to illuminate the amazing breadth of ways in which leadership can manifest: it is decidedly not a monolithic concept. In fact, I've cooked up a whole bowl of alphabet soup describing the various facets of cooperative leadership:
A. Accountability
Similar
to N (see below), this quality is addressing the perception that someone has broken a
promise or failed to keep an agreement. The leader sees to it that
this does not get ignored.
B. Bridging disparate views
Related
to Y (see below), this is the ability to help people see connections that they are
missing (perhaps because of the heat of the dialog, the strength
of their attachment to their thinking, or their uncertainty about
whether other stakeholders understand where they're coming from). One
quality of leadership is the ability to articulate a pathway through the
gnarly thicket of viewpoints, such that all parties
find the path accessible.
C. Covener
This
is the person who calls the meeting, makes sure notice of it
and the draft agenda are circulated far enough ahead of time, responds
to email queries, makes sure the minutes are posted in a timely way, and
generally covers all the logistical bases. Maybe they make the coffee
and sweep the floors, too.
D. Delivering feedback in ways that the recipient can hear
Related
to both N & R, this quality highlights the ability to tailor the
feedback to the person, which includes sensitivity to setting, who's present, whether or not they prefer advanced
notice, whether they prefer that the giver not be in active distress at
the time of delivery, whether they prefer to receive it first in writing
or orally… in short, it's complicated!
E. Energy balanced with content
One of the hallmarks of cooperative culture is that it matters how you do things as much as what
you do. In that context you need to track the energy in the room just
as much as you're tracking what's being said, and it's a quality of
leadership (often seen in effective facilitators) to be cognizant of both aspects
and figure out the best way to blend them in the moment.
F. Following through
This
is the flip side of A (being accountable oneself), and a version of I,
where the leader is careful to deliver on commitments, and to walk
their talk.
G. Grace under pressure
There
is a special quality about being able to perform well in an emergency
(a tornado has ripped a section of roof off the common house), or under a
severe time constraint (the $150/hour bulldozer hired to do
excavation work nicked an unknown live power cable; now what?).
H. Handling appreciation well
This
is: a) seeing that others are appreciated for
their contributions to the collective (either publicly and privately,
depending on the recipient's preference and the needs of the group); and b) modeling the ability to receive
appreciation with grace (by which I mean not deflecting it) when it's
their turn to get recognized.
I. Inspiring others
This comes in two flavors: either by deed—pulling others into engagement (or continuing to stay engaged)
simply through modeling engagement themselves ("If so-and-so can do it, so
can I"); or by word—accomplishing the same thing through persuasive oratory or compelling writing.
J. Judicious
The is more subtle than knowledge. It's about being trusted to be fair and balanced in the assignment of tasks, in offering public praise for other people's contributions, and in how—and how frequently—they use their power.
K. Keeper of knowledge & tradition
This can refer to a deep understanding of the group's history (including why as well as what), the group's agreements, where things are kept, or who to call when trouble arises. It can also be the person who leads ritual in the group: the hierophant, who invokes the scared and the spirit of all that has gone before.
L. Little Dutch Boy
This
is taking a hit for the team—not necessarily because they are the best qualified, or
because they need to be the hero, but because it needs to be done and no
one else is putting their thumb in the dike.
M. Minimally reactive
Your
effectiveness as a leader can be significantly compromised if group
members experience you as prone to reactivity, or if you have a
reputation as someone who seizes up or gets dogmatic under pressure.
N. Naming hard things
Related
to the emotional strength mentioned above in D, this is more about the
ability to name a problem accurately—especially when there's
reluctance or fear in the group to go there. Often this entails giving
someone direct critical feedback about their behavior.
O. Organizing
This
is administrative leadership, inspiring others by their ability to
juggle many balls (with minimal drops); by their deftness with slotting
the right people into the right tasks; by their attention to detail.
P. Protecting and promoting opportunities for others to grow into leadership
In
cooperative culture, there tends to be a high value placed on sharing
skills that the group relies on, and one of those is leadership itself
(assuming it's well-defined). The effective leader actively works at
grooming replacements, and appreciates that different leaders will make
different choices than they would.
Q. Questioning the status quo
This
is where people are pulled along or are inspired to be more creative in
the presence of someone facile with new ideas or willing to experiment
with novel ways of doing things. ("That looks like fun! Let me see what I
can do.") Note that this kind of leader can be seen as the opposite of K.
R. Reaching out to give succor
This
might be styled "emotional leadership," where the guide brings the
group into the heart realm, setting aside (for a time) the affairs of the head and the hands. It is about holding people when they are in distress—be it rage, grief, befuddlement, or tears.
S. Strategic thinking
This
is the ability to grok and balance: a) the needs of the group at
present; b) the anticipated needs of the group in the future (which
should include an allowance for a reasonable amount of shift in the
composition of the group over time); and c) the goals of the group. When wrestling
with proposals that have a long-term impact it is relatively easy to
get out of round, and to emphasize one aspect ahead of the others. The leader holds the whole.
T. Transparency about thoughts and actions
In
cooperative culture there tends to be a high value placed on sharing
information. In the case of a leader, that means letting the group know,
at least in broad terms, how they came to their decisions, or why they
took the actions they did. Better yet, they offer this information
without having to be asked first.
U. Undertaking hard choices
Sometimes,
despite the best of intentions, all parts aren't fitting together and
changes need to be made. It could be a project that needs to be reconfigured,
or even abandoned; sometimes there needs to be a personnel change.
These choices can be hard to face and some people are better at helping
the group "bite the bullet" than others.
V. Vulnerability
This
is the reverse of G, where the leader models an emotional availability
that facilitates a heart connection and a sympathetic exchange. While
this tends to contradict the John Wayne stoic, tough guy, can-do image that is
idealized in the mainstream culture, cooperative leaders who are not
able—or willing—to let others in the group see their feet of clay are
often viewed as cold-hearted (or emotionally armored) and therefore less
trustworthy.
W. Willingness to initiate
It can be hard to
overcome inertia, to leave the comfort of stasis and the known world,
or cut the tether to the controlled environment of planning and research to shift into
action and the messiness of change.
X. X-ray vision
This is the ability to see below the surface (or around the curve) to bring into the conversation otherwise unseen factors that can have a significant impact on the outcome. A leader in sync with the group will know when there are things missing from the consideration.
Y. Yoking energy
The ability to bring people together to make common cause. In particular, people who are otherwise motivated to get involved, but would probably proceed independently or separately if not for the leader's efforts to get them pulling in tandem.
Z. Zip-a-Dee-Doo-Dah
This is cheerleading; raising the energy of the group by being positive and emphasizing that the work is being done together, being done now, and being done joyously.
Given the many and varied threads of the A-to-Z tapestry displayed above, it should not come as a surprise that you may not be responded to warmly if you're offering one style of leadership when others in the group are hoping for another. The upshot of this is that leaders often feel bashed and learn to not be so quick to put their hand in the air the next time there's a call for a honcho. This is a tremendous problem, and all the more sobering when you realize that this mischief can readily be achieved without anyone being wrong or ill-intended. Ugh!
If you want leadership to be effective, you need to define what you mean by it, and the qualities you want to encourage.
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