Tuesday, November 30, 2021

Losses Along the Way Revisited

Three weeks back, someone posted this anonymous comment about my previous blog post, Losses Along the Way.

It seems like you are trying to contribute to people and some appreciate your work. In reading this blog I see a lack of trauma and power dynamics awareness and it looks Ike you have caused harm due to that. It sounds like you are trying to make yourself feel better or get others to side with you. In all of your examples I see you making things up about other people some of whom sound like they are not feeling emotionally safe and you aren't getting it so you do things that make them feel less safe including in group situations. So much so that they stop interacting with you. I think even posting this is going to have an impact on some despite your attempt to obscure identities. Some will know who you are talking about. That is a harmful use of power in my view. Instead of being curious about your actions and what you aren't seeing you write in a fashion that comes off as knowing more than others and ultimately lacks compassion and self awareness to me. Your conclusions are the same. I don't know you or these people. But in reading this I feel sad for those you have written about in ways that are most likely not how they would describe themselves, their intents or their actions. I also feel sad for those you have had this attitude with in groups. I think you need to check your privilege and power.

I've sat with this for a while and have a number of reflections. This criticism brings into question what I do in the world and how I do it, cutting pretty close to the bone.

I. Am I making things up about other people?

While it's certainly possible that I can misread people, I work hard to listen and try to establish that I have understood another's story and impact before laboring with someone when I feel they are behaving in a way that is damaging for the group.

All three people I profiled in my blog come across as strong individuals who have no problem voicing their views in group. Having said that, it does not mean that they have had no trauma in their life, nor does it say anything about where they are in recognizing or recovering from trauma. The truth is I don't know.

While I have no particular training in trauma response or in psychology, I have deep familiarity with cooperative group dynamics (which is why I was in the room) and working with people on the energetic/emotional level is a normal part of how I go about my business. I studiously steer clear of labeling people as damaged, unless that person wears the label (in which case I try to understand what that means to the person and what they're willing to share with the group about how they'd prefer to be understood and worked with). 

Further, I'm leery of suggesting that someone is acting from a trauma response (even if I think they are), as I don't think that would be well received—I may as well be juggling lit sticks of dynamite! On a more subtle level, I am concerned that if I regularly interpret behavior through the lens of trauma responses (typically fight, flight, or freeze) it may lead to less than vigorous consideration of their input, which I consider fairly dangerous.

Instead, I work at the behavior level—regardless of its origin, once it's in play and impacting the group, I try to work with it as accurately, sensitively, and non-judgmentally as possible. Sometimes that goes well; sometimes it doesn't. With the examples I wrote about, I think it's probable that Dale, Adrian, and Chris did not feel safe or well understood by me. Yet in each case there is another lens to view this through: what is the impact on the group if I do not speak up? My goal is to use my power (my influence) for the good of the whole yet there are times when individuals don't like my observations or how I express them. 

While I am at peace with my assessments (that the individual's actions were detrimental to the group), I have been brooding over how I might have gone about it differently. How much of the poor ending was a consequence of my ham-handedness; how much was attributable to the door being barricaded against my analysis and they were unwilling to look in the mirror? This is very difficult to discern, yet the best I can do is to work my side of the street.

It was unsettledness about these exchanges that motivated me to write the blog in the first place.

II. Should I be exploring tender examples in a public forum? Checking my power

The commenter questions this—will it reinforce the trauma that may be at the root of their actions? After working with groups for decades I have come to the conclusion that not talking about difficult dynamics is a major contributor to why they persist and why they tend to get so toxic (festering anaerobically in dark corners). A major part of my work is unpacking old crap that continues to infect current dynamics because the wounds were never (ad)dressed well in the first place. Not being confident about how to do this well, most individuals (and most groups) avoid it and hope for the best—which is a spectacularly ineffective strategy.

Further, I find that people generally benefit from having theory grounded in live examples, and that difficult exchanges are the most illuminating (students never seem to tire of hearing about how something I did went awry). Overwhelmingly, I have gotten positive responses to my willingness to discuss hard and tender stuff. To be fair, others have expressed concerns about possible blowback from people or groups who recognize themselves in my stories (even when I use aliases and obscure identifying details that aren't germane to my point), but I have never had someone do that, and I think the plusses substantially outweigh the potential harm.

The commenter opined that I was abusing power. If you think of power as influence, I own that I am trying to impress upon my audience a number of things:

•  That it's important to be clear about your process agreements and then speak up when they are not followed.

•  That it's important to attempt to do this with as much compassion as possible (there's an art to giving effective feedback and most of us aren't that good at it).

•  That it's valuable to reflect on your part whenever a relationship has been damaged or ended.

•. The role of facilitator is difficult for people who want everyone to love them. Occasionally you will be called upon to speak up on behalf of the group and attempt to redirect inappropriate behavior. You cannot reasonably expect to be loved in those moments by the person(s) you are trying to redirect—and you cannot let your fear of being disliked dissuade you from acting when you know a line has been crossed. Tough love goes with the territory.

Do I think that's an abuse of my power? No, but I appreciate that others, like the commenter, may disagree. My intent in writing the blog was to tell stories—albeit from my perspective—about challenging moments as a consultant/facilitator. It's almost a dead certainty that Dale, Adrian, and Chris have different stories about what happened and why they rejected my analysis. Does that mean I shouldn't have used my power to object to their behavior on behalf of the group and good process? What would I be reserving my influence for, if not for that?

III. Checking my privilege

This is a fair comment. After all, I am bathed in privilege as an older, well-educated, articulate, able-bodied, heterosexual, Protestant-raised, white man. I've got the whole package. And it wasn't until I went to college that I started to break out of the cocoon that was my upbringing in the conservative middle class suburbs of Chicago. My journey toward greater awareness that began then has continued throughout my adult life, and I don't expect to ever be done peeling back the layers of that particular onion. It seems, to my chagrin, that I am forever uncovering additional ways in which the deck has been stacked in my favor because of privilege.

Here's what I've been doing to work on this:

• Recognize the advantage I've had being raised in a household where I never went hungry, lacked for adequate clothing or warmth, and never felt unsafe. I grew up with the enormous advantage of not feeling insecure about whether basic needs would be met.

• Taking this a step further, I was able to use my secure upbringing as a platform to question a materialistic lifestyle as a young adult, to redefine what it meant to lead a happy, fulfilled life. (Have you ever tried to tell someone who doesn't have a thing that they don't need it—that its acquisition is overvalued?) This gave me the opportunity to experiment with a different kind of wealth (relationships) and get off the let's-make-a-lot-of-money merry-go-round early in life.

• As a direct consequence of my professional work with cooperative groups, I've come to understand the power of two key concepts that bear on privilege:

a) The value (necessity) of constructive feedback

Cooperative living has helped me understand the difference between intent and impact, especially as we widen our knowledge of the incredibly varied ways people take in information, process it, and express ourselves. I've come to appreciate that everyone makes mistakes. The key challenge is learning how to be open to hearing that things haven't landed well for others (even when it's not delivered "nicely"), so that next time I might be able to do better.

b) The ubiquity of diversity

Fortunately, my work as a facilitator has enhanced my understanding of the myriad and kaleidoscopic ways in which people are different and of the need to create ways to explore what those are (telling our stories) and how we can adjust how we do our work to help everyone's input be more welcome. 

The goal is not trying to know everyone's story, avoiding the trap of thinking that I could know what it's like to grow up Black, or as a woman, or as gay. It's being aware that stories vary by person and I need to take time to hear what they are, looking for what bridges I can find. The goal is not to manage differences; it's to understand them and see the potential for the group to make better choices based on the hybrid vigor possible when all input is taken into account. It's being as aware as I can be that these differences exist and are normal—even when I'm not alerted by external appearances that they may be in play.

• I have always been a voracious and eclectic reader. In the last five years especially I have made it a point to regularly read non-white authors, both fiction and nonfiction, as a portal into seeing life through the lens of people who have had less privileged lives than I have. This works both at the visceral level (what it felt like to be marginalized or victimized) and at the informational level (combatting ignorance and the whitewashing of history).

• For the past 18 months I have a been a regular participant in an anti-racism group where participants unpack our personal journeys of discovery, much of which has been obscured by privilege.

We meet weekly for an hour via Zoom. Currently we've been working with Resmaa Menakem's My Grandmother's Hands as a study guide, which focuses on the concept of racialized trauma response and how that's stored in the body. The author examines this through three main lenses: white body, Black body, and blue body (police), providing insights into the roots and damage of systemic racism. What's special about Menakem's approach is that the principal work is done kinesthetically, rather than rationally or emotionally. I'm excited to see where this leads.

Am I doing enough? I don't know.

Monday, November 8, 2021

Losses Along the Way

As a process consultant for 34 years (the entire lifetime of my daughter Jo incidentally), I've accumulated a number of scars, and I lay in bed this morning going over some of those experiences…

While there are occasional times when groups engage me in order to learn how to stay out of the ditch, mostly I get called in because they are in the ditch. To be sure, the severity can vary widely, all the way from two wheels sliding down a grassy gradient, to a broken axle on a shaky bridge over boiling rapids. All of which is to say, I'm often trying to help groups extricate themselves from tough dynamics. It goes with the territory.

It's my job to speak truth to what I see, and that doesn't always go down well. Perhaps because my analysis is faulty, perhaps because I deliver the news clumsily, and some of the time because people simply don't want to hear it.

This morning I was brooding about the last of these. About people who started out being happy to see me, and now want nothing to do with me. In general, this has happened when I tried to hold them accountable for doing or proposing to do something that was harmful to the group and they weren't having any. It was more palatable for them that I was mistaken, and their actions were justified (I was on a crusade and they were a victim of my overzealousness).

To frame this properly, most of the time my observations and interventions go well and are helpful to all concerned. I work hard at calibrating what I ask of folks to what I think they can handle, and I like to think I've gotten better at that over time. But I still lose people, and it doesn't feel good. Even when I reflect on what happened and believe my analysis was correct, it still hurts to lose relationship.

The hardest ones are when I had an established connection with the person and then lost it. Let me describe three (with identities obscured):

Dale

More than 20 years ago I met Dale at an FIC community event, and it started a friendship. While we never lived near each other, our paths crossed a number of times over the years in the context of community, and we had a warm connection.

At a certain point it happened that I was conducting a facilitation training session hosted by a group where Dale was living, and she joined the class for that weekend. All was well and good until the students facilitated a meeting for the community (a regular feature of training weekends) and something came up in the course of the meeting that Dale (acting as a member of the community) voiced an objection to. When the student facilitator was unsure how to handle that moment I stepped in (as the trainer) to ask Dale what her concern was and she demurred—she didn't want to talk about it. I pushed a bit, explaining that her right to object was tied at the hip to a responsibility to explain her objection and to make a good faith effort to explore its resolution. Dale felt bullied by me and refused to speak—she didn't want to be in the spotlight and was determined in her resistance.

Though the moment was awkward, we moved on. Afterwards, in the meeting debrief (also a regular part of the training) I tried to unpack that dynamic. Unfortunately, Dale wanted no part of that either, walked out of the meeting, and sent me a note the next day informing me that she would not be continuing with the class. As an experienced communitarian and someone who considered herself a skilled communicator, she had never been held to the standard of meeting behavior I was insisting on, and didn't like being held accountable. Her response was exit, and I have not heard from her since. I was voted off her island.

Adrian

For a number of years Adrian had been an avid follower of my blog, and was excited by the chance for his community to host a facilitation training weekend. Adrian was a founding member of his community and had been struggling for years with tensions with other members.

Knowing that there were strained dynamics, I arrived for the training early and spent time listening to a number of members about how they saw things. After more than a dozen interviews a picture started to emerge: everyone acknowledged Adrian's dedication and good intent, but it was almost impossible to work anything out with him. He had his views about the "right" way to do things and nothing would dissuade him. Eventually people with differing views would be worn down by Adrian's obstinacy and give up. Almost no one was willing to serve on committees with Adrian any more.

I took this information to Adrian directly (we spent about six hours 1:1 over the course of my visit, as I labored to get him to see how he was inadvertently killing the community by insisting on everything going their way). I tried to make the case that you cannot successfully build community by sacrificing relationships on the altar of your principles.  

Adrian had been hoping that I would support his efforts because he was so well intentioned. While I did like his principles, that wasn't the problem; it was the unyielding way that Adrian pursued them, tolerating no interpretation other than his own. To be clear, Adrian wasn't mean or petty—just adamant. It was Adrian's way or the highway. Some got discouraged and left; others hunkered down to await developments.

Adrian resisted my analysis and advice, but there were few people interested in creating community with someone who never seems to value opinions that differ from their own. In the end I told Adrian that I thought the community was better off without him unless he could start working more respectfully with others' input.

We parted in sadness. Adrian stopped subscribing to my blog and we have had no contact since.

Chris

A number of years ago I was hired to work with a community where there had been a major flare up between one member (Chris) and a number of others. Chris was a passionate woman who expressed in no uncertain terms her displeasure with how she had been treated unfairly by others. As is often the case, there were two parts to the dynamic: a) the incidents themselves; and b) the community's lack of agreement about how to work with strong feelings—or even whether to attempt it.

After taking time to listen to all the key parties to get their version of what had happened and how they were seeing it, the pivotal moment of my work with the group occurred when I was able to get Chris and another member to work with me (in plenary) in a dyad, unpacking a difficult incident. This led to a breakthrough, and everyone was pleased with the outcome, including Chris.

Months later, new tensions arose with Chris, and again I was hired to help. By the time I got on the scene, a couple of members were poised to drop Chris from a team where her participation had been problematic. When I found out about this move, I urged the two to slow down—both because the community had not defined the conditions under which someone might lose their seat on a team, nor had it defined the process by which such a step would be considered. In particular, I thought the group would be better off making clear to Chris what behaviors of hers were problematic, and giving Chris an opportunity to make adjustments before abruptly terminating her team membership.

While the two were congratulating themselves for being decisive: I was worried they were acting precipitously. Meanwhile, Chris was on the warpath when she learned that a coup to oust her from the team was underway and outraged that I didn't immediately put a stop to it (as if I had that power). I tried to explain that I did all that I thought possible given how far things had advanced before I was made aware of them, but Chris would have none of it. Either I joined her in burning the would-be ousters at the stake, or I was also the enemy and couldn't be trusted.

Though I labored with Chris for many hours (in an effort to make clear that burning people at the stake may feel good in the moment but is rarely therapeutic), in the end she wrote me off and I am no longer welcome back at that community.

• • •

When I conduct facilitation trainings I make it a point to tell students that facilitating offers a great opportunity to serve—but if you need to be liked all the time, it's not a great choice.


Tuesday, November 2, 2021

Dia de los Muertos 2021

In the spirit of the Mexican holiday Dia de los Muertos I am pausing to reflect on three souls who dedicated their lives to community, who touched me in their transit across the firmament, and whose brightness dipped below the horizon in the last 12 months:

Linda Joseph • passed May 31 (age 68 )

Although Linda and I were of a similar age and shared a burning desire to promote community, our paths were mostly parallel rather than intersecting. She invested in the ENA (Ecovillage Network of the Americas, a subsidiary of the Global Ecovillage Network) while I sailed under the flag of the FIC. While FIC focused on intentional communities of all stripes in North America, ENA focused on hemispheric connections that emphasized ecological values. While I lived at Sandhill Farm, a homesteading community in northeast Missouri, Linda pioneered EarthArt Village in the high plains of southern CO. Both of us lived in rural communities dedicated to exploring self-sufficiency and resource conservation (think downwardly mobile).

Linda served as a commissioner in Saguache County (2007-15), and was steadfast in her support of GEN and GEN-US (a splinter network from ENA after the Spanish and Portuguese-speaking countries calved off from ENA circa 2012.

Linda and I had a number of interactions during 2013-15, when there were active conversations about whether it made sense for FIC to assume GEN-US' portfolio, or to continue as two separate organizations. While we ultimately decided not to interweave, it was fruitful to discuss mission and identity, and Linda was very much in the thick of things.

Stan Hildebrand • passed Aug 30 (age 75)

Stan was my long-term fellow traveler at Sandhill Farm, where we lived together for 35 years (1979-2014). I have honored him previously in my blog post of Aug 30, Hildebrand Elegy.

Pat Murphy • passed Oct 1 (age 82)

I first became aware of Pat in the early '90s, when FIC held its fall organizational meetings at the Lama Foundation (San Cristobal NM) and they were attended by Faith Morgan, a third-generation community person whose parents raised her at The Vale in Yellow Springs OH. Faith had married Pat and moved to California to be with him and assist with a tech venture company that Pat had launched.

Eventually the company was sold and the two of them relocated to Yellow Springs, where they could care for Jane (Faith's mother) toward the end of her life, and they became active members of The Vale community (established in 1960). While there, they took over from Jane the management of Community Service, a network organization launched by Faith's grandfather, Arthur Morgan, in 1940. Under Faith and Pat's stewardship, Community Service redefined its mission from a focus on small community to one on Peak Oil and what Pat styled "Plan C," by which he meant community as a solution to society's main challenges. In the process they tweaked the name to become Community Solutions. Pat wrote books and articles while Faith did videos, notably The Power of Community: How Cuba Survived Peak Oil and The Passive House Revolution.

This dynamic marriage continued its leadership at Community Solutions until 2015, when Susan Jennings replaced them as Executive Director and the name was changed yet again to its current incarnation: the Arthur Morgan Institute for Community Solutions.

• • •

Farewell to you three, one and all. I salute your lifetime of service to making a better world.